Tickiti

Changing your email address

You can change the address you sign in with on your profile. Nothing changes until the new address has been confirmed.

The Email row on the profile page, showing alex.morgan@team.example and a Change email button

  1. Click Change email, enter the new address and confirm it.
  2. Tickiti sends a link to the new address. The link works for 24 hours.
  3. Open the link. The address changes at that moment.

Until the link is opened, keep signing in with your current address. Your profile shows the change as waiting, with Resend link and Cancel change buttons.

Changing someone else’s address

An administrator can start the same change for another member of staff on Users & queues. The link still goes to the new address, and the change still waits until it is opened.